Terms that protect you and our platform
These terms explain how Mitten Leads works, what we expect from users and service providers, and the limits of our liability. Review them before using our platform to connect with Michigan professionals. Terms & Conditions By using Mitten Leads and submitting your information, you agree to the following terms. Service Description Mitten Leads helps connect consumers with home service assistance and follow-up related to their inquiries. SMS Program By providing your phone number and consenting through our website form, phone intake, or social media messaging, you agree to receive SMS messages from Mitten Leads related to your inquiry, request updates, and next steps. Message Frequency Message frequency varies depending on your request and interaction with our team. Message and Data Rates Message and data rates may apply depending on your mobile carrier plan. Opt-Out You can opt out of SMS messages at any time by replying STOP.
Questions about our terms
What you agree to when using Mitten Leads
When you use Mitten Leads to find service providers, you're responsible for providing accurate information, treating professionals with respect, and following our code of conduct. Clear expectations protect everyone on the platform.
What we expect from service providers
Service providers on Mitten Leads must maintain professional standards, respond promptly to customer inquiries, deliver quality work, and communicate clearly throughout each job. These expectations protect homeowners and build trust in the platform.
Our liability limitations and your responsibilities
Mitten Leads connects you with local service providers but does not directly perform work or guarantee outcomes. You use the platform at your own risk. We're not liable for service quality, project delays, disputes between you and providers, or any damages from platform use or third-party actions. Service providers are independent and responsible for their own work.
Governing law and dispute resolution
These terms are governed by the laws of the State of Michigan, without regard to its conflict of law principles. Any disputes arising from your use of Mitten Leads will be resolved in the state and federal courts located in Michigan, and you agree to submit to the jurisdiction and venue of these courts.