Your data, protected

Your information is safe with us

Mitten Leads handles your personal information with care. We're transparent about what we collect, how we use it, and how we keep it secure. Your trust is how we build better connections between homeowners and local service providers in Michigan.We may collect your name, phone number, email address, service address, service request details, and any other information you submit through our website, phone intake, or social media messaging. How We Use Your Information? We use your information to: respond to your inquiries review and process your home service request communicate with you about your request provide updates related to your inquiry improve our services and customer experience SMS Communications If you provide your phone number and consent to receive text messages, Mitten Leads may send you SMS messages related to your inquiry, request updates, and next steps. Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help. Sharing of Information We do not sell or share your personal information, including SMS consent, with third parties or affiliates for marketing purposes. We may share information only as needed to operate our business, respond to your request, comply with legal obligations, or provide services you requested. Data Security We take reasonable steps to protect your information from unauthorized access, use, or disclosure. Your Choices You may opt out of SMS communications at any time by replying STOP. You may contact us to request updates or removal of your information where applicable. Contact Us

Answers to your privacy questions

Your data security

How we protect your information

Mitten Leads takes data protection seriously. We implement industry-standard safeguards to keep your personal information secure and private.

100%

Data encrypted

All user information is encrypted in transit and at rest to prevent unauthorized access.

2x

Annual audits

We conduct security audits twice yearly to identify and fix vulnerabilities before they become issues.

24h

Update cycle

Security patches and software updates are deployed within 24 hours of release to stay ahead of threats.

0

Data breaches

Since launch, Mitten Leads has maintained a clean security record with no user data compromised.