Privacy Policy

Mitten Leads is a lead generation and service-matching company based in Canton Township, Michigan. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, submit a service request, or communicate with us via phone, text, or social media. By submitting your information through any of our channels, you acknowledge that you have read and agree to this Privacy Policy. 1. INFORMATION WE COLLECT We collect information you voluntarily provide, including your full name, phone number, email address, home or service address, description of the service you need, and any other details you include in your request. We may also collect basic usage data (pages visited, browser type, IP address) to improve our website experience. 2. HOW WE USE YOUR INFORMATION We use your information to respond to your service inquiry, match you with qualified local service providers, send you quotes and follow-ups, communicate via phone, email, or SMS, and improve our platform and services. 3. HOW WE SHARE YOUR INFORMATION Mitten Leads is a referral and matching platform. When you submit a service request, you expressly consent to us sharing your contact information and project details with a limited number of local service providers (typically 2-3) so they may contact you with quotes. We do NOT sell your personal information to data brokers, advertising networks, or any third party for independent marketing purposes. SMS opt-in data and consent are never shared with or sold to third parties. 4. SMS COMMUNICATIONS By providing your phone number and submitting a request, you consent to receive SMS messages from Mitten Leads related to your inquiry and request status. Message frequency varies. Message and data rates may apply. To opt out at any time, reply STOP. For help, reply HELP or contact us at leadsmitten@gmail.com. 5. DATA RETENTION We retain your information for as long as necessary to fulfill your request and for a reasonable period afterward. You may request deletion at any time and we will comply within 30 days unless legally required to retain it. 6. DATA SECURITY We use reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse. 7. YOUR RIGHTS You have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, contact us at leadsmitten@gmail.com or (734) 767-4292. 8. CHILDREN'S PRIVACY Our platform is not directed to individuals under 18. We do not knowingly collect personal information from minors. 9. CHANGES TO THIS POLICY We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. 10. CONTACT US Mitten Leads, Canton Township, MI 48188 | Email: leadsmitten@gmail.com | Phone: (734) 767-4292